INT offers software tools for information support for information support of everyday company activity. These tools are used for creation of systems for search, storage, processing and analysis of information.

Information support by software tools is oriented on dynamic management of different information types of information inside and outside company (about goods, employees, competitors etc.).

7 MAIN WAYS OF USING:

• Internal information portal of the company for placing information intended for public access: events, directions, tasks, instructions etc.;
• Search of information in open networks and in connected information storages in accordance with defined criteria;
• The information classification based on internal classifiers system and description of information by metadata;
• Keeping of information files about subjects, objects and persons;
• Information interaction of employees for solving joint tasks;
• Information exchange with outside systems on basis of standardized requirements;
• Support of preparation of analytical reports.

5 MAIN PRINCIPLES OF PROCESSING INFORMATION:

• Information security - provided by formalization of rules of inference of access permission based on development of special types of structured metadata describing objects security parameters together with information security parameters of users and suppliers;
• Information availability - provided by unified information space (independent of employees location) where any subscriber has access to any information (if he has a permission);
• Information relevance - provided by information certificates which specify supplier of the information and obligations of the supplier;
• Information intelligibility - provided by description of information in terms of knowledge domain;
• Information intellectuality – provided by support of searching metadata, information classifiers and taxonomy and automatic information classification.

5 MAIN GROUPS OF USERS:

• Marketing department - automated search for potential customers, keeping information files on customers and competitors, on key persons of these companies, on goods and services, preparation of reports;
• Company analysts - knowledge domain description, information search and classification organization, keeping subject files, organization of information exchange with other systems, preparation of analytical reports;
• Personnel department - support of database on employees, ex-employees and competitors in connection with companies where they had worked or work after dismissal, checking the data presented in CVs, keeping information about companies, database on potential employees;
• Company employees - getting public information placed by the company top-management, information search on interesting knowledge domains, joint operation with documents, documentary discussion of production questions, notification about required information appearance, documentary information interaction in groups for joint task solving;
• Outside companies employees - documentary information interaction with organization employees for joint operation.

FUNCTIONAL CAPABILITIES:

• Getting information by the company employees in any time and in any place;
• Consolidated company information storage with centralized rights access control;
• Creation of users network communities (UNC) for joint solving the assigned tasks;
• News groups keeping;
• Discussions keeping;
• Schedules and calendars keeping;
• Customization of user interface for a person and for UNC;
• Grouping and filtering information on basis of taxonomy and metadata;
• Notification of users about events occurrence in the system;
• Information search is based on taxonomy and searching metadata;
• Setting the information search: schedules, search requests, connected sources;
• Connection of external information sources. There can be the following sources of information for the system: databases, non-structured documents, structured documents, web services, data entered by users;
• Keeping dictionaries for description of terms of knowledge domain;
• Keeping taxonomy;
• Provision with information in the required format independent of storage format;
• Requests processing in natural languages (at the moment in Russian);
• Full-text indexation of information.

FUTURE DEVELOPMENT:

• Ontological description of knowledge domain with the possibility of specifying both hierarchical and associative relations between objects;
• Inference based on ontological description of knowledge domain with the possibility of information aggregation on user criteria;
• Automatic abstracting of the found information (abstracts from the text which characterize the text in the best way);
• Automatic searching of facts in texts, use of the found facts for automation of the files keeping.

MAIN TECHNOLOGIES USED FOR DEVELOPMENT OF INFORMATION SUPPORT SOFTWARE TOOL:

Languages and tools:

• С/С++;
• Java/J2SE/J2EE;
• SQL/HQL/PgSQL;
• NetBeans (6.5.1/6.7);
• XML.

Distributed Computing:

• WebServices analogy ( INT own development);
• XML RPC.

Modelling/Design:

• UML;
• Sybase PowerDesigner;
• Rational ClearCase;
• MS Project;
• Atlassian Jira.

Operating Systems:

• Windows;
• Linux.

Database Management Systems: PostgreSQL.

WEB technologies:

• Tomcat;
• HTML/DHTML;
• JavaScript;
• AJAX;
• JSP;
• Servlets.

FRAMEWORKS: Hibernate.

Testing:

• JUnit;
• ApacheJMeter.